Need support or marketing materials?

Contact us anytime at [email protected]

Book a training

Book a meeting with one of our experts, who can help you start offering Sunbit.

Pre-qualify your customers ahead of time: 

Send them this link: https://apply.sunbit.com/YourPoolPro-gv466urt

Learn how to close more repair jobs when you offer flexible monthly payment plans.

Webinar: How to Win More Jobs with Consumer Financing in Skimmer, powered by Sunbit

Learn about the value Sunbit provides, how it works for pool pros and customers, and the impact it can have on your business.

Short explainer video

See how Sunbit works for your customers and your business in this short video to be set up for success.

Quick pool pro guide

Get an overview of the Sunbit program details and benefits in this pool pro one-sheet. Print this and reference it whenever you have questions.

Web/email banners + social media images

We've created a suite of standard ad & post sizes used across the internet from Facebook to your local news website. Remember to link the banners to your business' pre-qualification landing page: https://apply.sunbit.com/YourPoolPro-gv466urt?utm_source=digital

Counter easel:

Display the easel to let customers know they don't have to pay for everything today. The QR gives them an easy way to check their options immediately.

Customer pamphlet:

Share the customer pamphlet with your customers when you do a consult or prepare an estimate for a customer to let customers know they don't have to pay for everything today. The QR gives them an easy way to check their options immediately.

Monitor talker:

Stick this monitor talker to the back side of the monitor to help you and your team confidently offer Sunbit to your customers.

Countertop sign:

Display this sign so your customers can easily see that you offer payment plans right when they check in.

Here are a few key benefits of Sunbit and how you might bring them up to your customers:

Pay over time for today's repairs

With Sunbit, you can make pool repairs more accessible by offering flexible payment options for services today. Here's what you can say:

No credit impact

Encourage more customers to explore financing by removing fear around credit checks. Here's what you can say:

"There's no impact to your credit score just to check your options, it's totally risk-free to see what's available."

"You don't have to pay for everything today – we offer a flexible way to break up the cost of your repair over time. It's a great option if you'd rather spread things out."

Here's how it might sound to convey all the benefits of Sunbit in one simple line:

Fast and simple application process

Sunbit delivers a fast, stress-free application experience with immediate results. Here's what you can say:

"We have a way to pay over time if that's easier. It only takes a few seconds to apply, and there's no impact to your credit just to check – you'll see your options right away."

"It takes just seconds to apply, and you'll see your options right away – no paperwork and no waiting."

What is Sunbit?

Sunbit makes it easy for your customers to pay over time with simple, flexible plans. As the market leader for service businesses, Sunbit helps pool pros actually boost sales and close more deals. With unmatched approval rates, hands-on training, and proven tools to support customers at every touchpoint, practices that offer payment plan options powered by Sunbit see, on average, 2X higher revenue per repair.

What’s the advantage of using Sunbit?

By giving customers a flexible and transparent way to pay, Sunbit helps you capture more repairs and remove price objections. Customers benefit from no hard credit checks, no fees, and true 0% offers available to all. For you, that means higher acceptance of services, more satisfied customers, and greater revenue.

Where can I get more information on how Sunbit works?

You can use this Skimmer Sunbit Success Hub, which includes marketing tools such as digital marketing assets, talk tracks for how to talk about Sunbit, and video resources. If you have urgent questions, you may also reach out to [email protected] or book a training.

How does the customer pay?

During the checkout process, customers will see pay over time options powered by Sunbit. Customers choose a payment plan directly from their device then enter their debit card information. Once they make the purchase, customers get a confirmation email and your business gets paid. Sunbit manages the collections process and your business gets paid in full upfront.

What types of payment options can customers use with Sunbit?

Customers must use a bank issued debit card. No prepaid debit cards or credit cards can be used. 

Is financing available for all services?

Yes, financing can be applied to any customer-pay portion of the service bill with a minimum purchase amount of $60 and a maximum purchase amount of $20,000. Sunbit offers 3- month 0% APR plans for all approved customers and 6- through 18-month plans with interest.

How do customers know financing is an option?

Financing options automatically appear in the Skimmer payment workflow. Merchants may also receive promotional materials directly from Sunbit to help advertise the service. To maximize awareness and adoption, we encourage you to mention that you offer flexible payment plans early and often in your conversations with customers.

When should customers open the loan?

Loans should be opened on the same day the services are performed.

What if the customer hasn’t scheduled services yet?

Use pre-qualification. A pre-qualification is valid for 28 days and can be done before the repair is scheduled. The actual loan should only be opened on the day services are rendered.

What is my role in the Sunbit application process?

Customers must complete the Sunbit application themselves. They should use their own device and email address, and have time to review their terms, including APR and down payment options.

Can I complete the application for the customer?

No. The application must be completed by the customer directly. This helps ensure accuracy and compliance.

Can I tell the customer what their approval odds or APR will be?

No. Approval results, APR, and down payment amounts are determined individually and in real time. Avoid making promises or assumptions about what a customer will qualify for.

What is a pre-qualification link?

This is a link unique to your business that customers can use to see what they’re approved for. You can share this pre-qualification link with customers: https://apply.sunbit.com/YourPoolPro-gv466urt

Does a customer need to pre-qualify to successfully checkout and pay for services?

No. Pre-qualification is not required to checkout and pay over time. If a customer hasn’t been pre-qualified beforehand, they’ll complete the process during checkout. That said, we strongly recommend sharing your pre-qualification link with customers before their appointments, displaying marketing materials that feature your link, and adding it to your website. Doing so helps increase service acceptance and ensures a smoother experience.

Does Sunbit run a hard credit check on customers?

No. Sunbit uses a soft credit check for pre-qualification, which does not impact a customer’s credit score. Once a customer selects a plan, Sunbit reports account openings and payment activity to a major credit bureau. 

Who supports customers if they have questions about their payment plan?

Sunbit handles all financing-related customer service, including payments, billing, and account questions, so your team doesn’t have to. Customers can contact Sunbit’s U.S.-based support team 7 days a week by calling 855-678-6248, emailing [email protected], or using live chat on sunbit.com. For additional resources, you can direct customers to Sunbit’s Customer FAQ: sunbit.com/im-a-customer/customer-service or the MySunbit App, where they can view and manage their loan.

What happens if a customer misses a payment?

The financing agreement is strictly between the customer and Sunbit. Your business is not impacted if a customer is late or defaults on payments. Sunbit handles payment collection with customers and does not charge them late fees for missed payments.

Can customers pay off their financing early?

Yes. customers can make additional payments or pay off the balance early without penalty. They can make early payments through the MySunbit App.

How quickly does my business receive payment?

Merchants are funded by Sunbit and notified with confirmation of payment almost instantly. Actual payment typically happens within 1–2 business days of the customer checking out, like credit and debit card processing time. 

Does offering financing cost my business anything?

No. There are no additional Skimmer subscription fees for merchants to use Sunbit. Sunbit does have a flat rate fee of 5.5% that is deducted directly from any payment made to the business however.

Is financing available in all states?

Sunbit financing is available in all U.S. states other than Vermont, West Virginia, and US territories but some restrictions may apply.

Can I add fees or increase prices if a customer chooses Sunbit?

No. Sunbit merchant fees cannot be passed on to the customer. Do not add surcharges, increase prices, remove discounts, or change pricing based on how the customer pays.

What if the service is canceled or changed?

If services are not performed or is partially completed, unused funds must be refunded or adjusted. You can process cancellations or adjustments directly within your platform, similar to how you would manage a credit card transaction.

How should I explain Sunbit to customers?

Keep it simple: “Sunbit offers flexible payment plans. You can apply in under a minute to see options with no hard credit check. You’ll know instantly if you’re approved and what your payments could look like.”

Copyright © 2025. All rights reserved.